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HP CarePack Services |
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 HP provides expert extended warranty support to enable customers to achieve best performance on HP products, helping them maximize returns on their IT investment and keeping total ownership costs low. |
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Hardware support
Enjoy onsite and offsite support coverage for your HP and Compaq desktops, workstations, servers and other hardware support with our competitive maintenance packages that allow you to select service levels, hours of coverage and response times to suit your requirements.
Software support
Direct access to HP Response Centre engineers ensures rapid assistance, problem diagnosis and resolution. Update your software at substantial savings, too.
Premium hardware/software support
Onsite hardware and over-the-phone software support increases infrastructure-wide performance and uptime. A range of packages allows you to select the number of service hours required, and enjoy subscription savings on software updates.
Mission-critical support
Extend your standard warranty with diverse services designed to enhance your critical infrastructure components' performance. Receive expert proactive protection plus time-to-resolution commitments to help minimize downtime and enable fast recovery.
Deployment support
Enjoy trouble-free, prompt deployment of your IT solutions with HP Services - from preliminary planning and equipment delivery to installation, configuration, testing and orientation.
Rapid Deployment Pack
The Rapid Deployment Pack (RDP) is a server deployment solution that facilitates the installation, configuration, and deployment of high-volume servers through a GUI-based or a web-based console, using either scripting or imaging technology. RDP encompasses the HP SmartStart Scripting Toolkit, HP supplied deployment jobs and an easy-to-use installation process. Tightly integrated with HP Systems Insight Manager 4.2, RDP is a fast, easy solution for deploying servers using imaging or scripting. It's ideal for data centre environments that regularly have to deploy new servers, as well as larger organisations with decentralised locations. |
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